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The OB1 MK3+ comes with different levels of warranty offers associated, and an out-of-warranty maintenance offer.

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Starter.

✓ 2 years warranty

✓ New software releases

✓ Consulting Expert dedicated to processing requests

Included

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Premium.

Equipment loan during repair if due to improper use

Set-up support*

+ 1 year warranty extended

Starter included

✓ 2 years warranty

✓ New software releases

✓ Consulting Expert dedicated to processing requests

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Secure.

Equipment revision during warranty

Premium included

Equipment lan during repair if due to improper use

Set-up support*

+ 1 year warranty extended

✓ 2 years warranty

✓ New software releases

✓ Consulting Expert dedicated to processing requests

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Expert.

On-location set-up

Training

Secure included

Equipment revision during warranty

Equipment lan during repair if due to improper use

Set-up support*

+ 1 year warranty extended

✓ 2 years warranty

✓ New software releases

✓ Consulting Expert dedicated to processing requests

*Users guides, tutorials, applications notes and videos materials are provided.

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All our OB1 controllers come with a 2-year warranty, free software releases and a dedicated consulting expert to processing requests.

Get Quote or Technical Information

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Your needs

More informations

New software releases

All our OB1 controllers come with free software releases.

Consulting Expert

A dedicated consulting expert to process your requests.
How: Email/Skype/Phone depending on the situation.Content: Just-in-time request management.
Defining user needs.
Problem-solving.

Content: Just-in-time request management.
Defining user needs.
Problem-solving.

Training

Equipment revision during warranty

Possibility to send us the OB1 for revision.

On-location set-up

By subscribing this option you have the insurance to get started out of the box.

Our experts will provide you with tricks and tips and will help you setup your experiment:

How:

  • On-site

Content:

  • Unboxing
  • Plugging
  • Software Installation
  • Calibration
  • Preliminary tests

Training

User guide, support videos and tutorials are included in the starter offer

How:

  • Preliminary.
  • On-site.

Content:

Preliminary:

  • Defining client needs
  • Categorizing as:
  • Droplets
  • Perfusion – Sequential injection
  • Pressure controller
  • Flow controller

On-site:

  • Elveflow presentation
  • Elveflow experiments on the target theme
  • Advice on client experiment

Maintenance offer for out of warranty OB1

Content:

Equipment revision:

  • Flat cost audit
  • Logistics extra
  • Potential component replacement
  • Flat cost per channel
  • Warranty extension: 2 years
  • Marking the equipment under warranty

Shipping cost is the client’s responsibility:

  • Included in the pricing
  • Customs extra

WORLD LEADER IN HIGH PERFORMANCE MICROFLUIDIC FLOW CONTROL

We  provide the only microfluidic flow control system using Piezo technology that enables a blazing fast flow change in your microdevice.

Piezo electric microfluidics flow control